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Health Care Provider Helpline

Welcome to the Eli Lilly and Company Health Care Provider Helpline.

We intend to investigate all reasonable inquiries received on this helpline.

Please Note:

If you need to report an adverse event or product complaint please call 1-800-LillyRX (1-800-545-5979).
To request product samples or a visit from a Lilly sales representative, please call 1-800-LillyRX (1-800-545-5979).

Are you a Health Care Provider?

Please Note: If you are not a healthcare provider,
you may contact Lilly at 1-800-LillyRx.

You may file a report by either of the following methods:


If you would like to report online please continue…

Are you a healthcare provider with a question about Eli Lilly and Company's transparency reporting?

By Telephone

If you would like to report via phone please dial: 1-877-237-8197


If you are interested in receiving Lilly product samples via mail, we regret to inform you that this service is no longer available.
Also, we no longer provide the names of sales representatives via telephone.



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